Fix Windows Error – User profile cannot be loaded

The correct error message you will see is “The User Profile Service service failed the logon. User profile cannot be loaded.”The User Profile Service service failed the logon There are plenty of fixed and How-to-Do’s out there, all suggestion to edit the registry and rename the profile in question. However, the error would occur the first time a user tries to logon to a machine with a newly created AD account. e.g. the user has no profile on the computer yet. The solution seems to correct the security settings for the default profile that is used to set up the user.

  1. Enable “Show hidden files, folders, and drives in Explorer” (Organise -> Folder and Search options -> View)
  2. Go to C:\Users, right mouse click on “Default” -> Properties
  3. Click on the Security Tab and then Advanced
  4. Verify that for “Include inheritable permissions from this object’s parent” the check box is checked. If it is not checked and greyed out click on Change Permissions and in the next screen check the check boxes “Include inheritable permissions from this object’s parent” and “Replace all child object permissions with inheritable permissions form this object” are checked. Press “OK” and ignore the Error Messages.
  5. Reset the Folder option for “Show hidden files, folders, and drives in Explorer

Hopefully that will have fixed the problem and the next time the user is trying to logon a profile will be created.

For further information and how to fix the the issue if the above doesn’t work look here.

Another good How-to-Fix with some background info’s and good discussion can be found here.

Also check it the Trust-Relationship with the Domain is not brocken either.

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